Our consumer engagement platform onboards and rewards members for taking health-improving actions and improves member retention through continuous, personalized engagement and education.
• Increase member engagement and close care gaps
• Reduce dissatisfaction and member confusion
• Increase utilization of appropriate benefits
• Avoid over or under communication
• Reduce call time to call centers
• Refer members to additional support as needed
• Increase timely accurate risk score coding
Improving health insurance sales for your clients means reducing dis-enrollment, faster time-to-sale, and creating available touchpoints with them all year round so you can:
Help those that need more time
Analyze their needs more efficiently
Update their profiles quicker
Follow-up on new client leads and referrals